CheckArmor includes fully managed check fraud resolution services and insurance benefits. Services are available for personal checking accounts and business checking accounts associated with eligible check orders.
This page explains what each service does, what’s included, and who is eligible.
Fully Managed Check Fraud Resolution
What It Does
Check Fraud Resolution provides hands-on, end-to-end support when check fraud occurs. Rather than simply offering guidance, CheckArmor assigns a certified Resolution Specialist to actively manage the resolution process on your behalf.
This includes all types of check fraud that may occur in relation to your eligible check order, including forgery, alterations and even counterfeit checks.
What’s Included
- A dedicated, certified Resolution Specialist as your single point of contact
- Development of a personalized resolution plan
- Assistance placing fraud alerts with major credit bureaus (and D&B for business cases, when applicable)
- Investigation and documentation of fraudulent transactions and false accounts
- Direct communication with the financial institutions involved
- Ongoing management of paperwork, follow-up communication, and documentation
- Assistance replacing compromised checks and personal documentation
- Assistance with insurance claim documentation, if applicable
- One year of follow-up support after the initial fraud event
Who Is Eligible
- Individual account holders associated with eligible personal check orders
- Businesses associated with eligible business check orders
See Terms and Conditions for additional information.
No-Cost Check Replacement
(Available When Account Numbers Change Due to Fraud)
What It Does
If fraud requires you to close your eligible checking account and open a new one, replacement checks and deposit slips are provided at no cost, helping you continue managing your payments without interruption and avoid added expense.
What’s Included
- No-cost replacement checks and deposit slips by Harland Clarke
- Coordination as part of the fraud resolution process
Who Is Eligible
- Individual account holders associated with eligible personal check orders
- Businesses associated with eligible business check orders
See Terms and Conditions for additional information.
Identity Theft Expense Reimbursement Insurance with Cash Recovery*
What It Does
Check fraud may also be considered a type of “identity theft”. As a member of CheckArmor you are eligible for Identity Theft Expense Reimbursement Insurance with Cash Recovery which helps offset certain financial losses and out-of-pocket expenses that may result from check fraud when those losses are not recoverable through other means.
What’s Included
This coverage may reimburse eligible identity theft recovery expenses, up to $2,500 for personal check fraud or $25,000 for business check fraud, such as lost wages, attorney fees, and other covered costs incurred while resolving identity theft.
The Cash Recovery portion of the coverage may reimburse unrecoverable losses from your checking account, within the same $2,500 or $25,000 limit, including:
- Losses resulting from forged, altered, or counterfeit checks from the account related to your check order.
- Unauthorized electronic fund transfers from the eligible checking account
- Deductibles not paid by a card issuer for credit cards, or debit cards associated with the eligible account
- Losses related to financial transactions on the eligible account conducted using mobile devices, such as phones or tablets
Cash Recovery applies only when the funds are not recoverable from the issuing financial institution or card issuer. A claim must be submitted within 60 days of the discovery of the check fraud loss. All insurance benefits are subject to eligibility requirements, coverage limits, policy terms, conditions, and exclusions.
Who Is Eligible
- One account holder named on eligible personal check orders
- For business check orders, the business entity
See Terms and Conditions for additional information.
Important Insurance Disclosure
*The Identity Fraud Expense Reimbursement benefit is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to Policyholder or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Insurance Guide to Benefit.